NURMALA; RIKA NURHIDAYAH; NUR AZIS. The influence of product quality and employee performance on customer satisfaction at PT. Madani National Capital Sindang Jaya Branch. JURNAL EKONOMI, BISNIS DAN HUMANIORA, [S. l.], v. 2, n. 2, 2023. Disponível em: https://eksishum.untara.ac.id/index.php/eksishum/article/view/70. Acesso em: 3 feb. 2026.